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Are you looking for advice on a specific information-sharing case?

When and how to seek advice from the UKCGC

If you are a Caldicott Guardian struggling with a specific information-sharing or confidentiality scenario, you can ask us for advice on how you might best handle it. To do so, please fill in this form; be detailed, but do not disclose any person-identifiable or sensitive information.

This form is not for general enquiries. For those, please visit our ‘contact us’ page.

Response timescale

We will acknowledge receipt within 3 working days. We endeavour to provide an initial response within 20 working days from the date of receipt.

If you are handling a time-sensitive issue and need help sooner, please seek advice elsewhere. This could be from your local information governance team or data protection officer, or a solicitor who specialises in these matters. Our online manual, FAQs and online forum also provide additional sources of help.